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Customer first!

At USME, we know that success is measured by satisfied clients. We are humbled by the kind, unsolicited letters and words of gratitude our service team receives quite often. Whether we are providing quality products or reliable service, we are committed to go above and beyond in meeting your needs and the needs of your patients.

We assure the best quality of our products and services. The following are some of the attributes you can expect:

  • All equipment is delivered clean and in “Patient Ready” condition
  • If renting, all maintenance is the responsibility of US Med-Equip during the entire rental term (This excludes customer abuse and service not authorized by US Med Equip)
  • All equipment comes with 1-year full service warranty.
  • Service records are available for easy download from the customer portal website.
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